Portland Vets

Portland Vets is a modern veterinary practice in Crawley offering routine, surgical, diagnostic and emergency-related care for pets. Recent feedback highlights a clean, newly built environment, friendly staff and clear explanations, with specific praise for support during spays, urgent appointments and end-of-life care. Owners also mention thoughtful design features including a cat-only entrance.

Services

• •General and preventative care: Vet consultations and nurse clinics, vaccinations, parasite prevention, microchipping, neutering, repeat prescriptions and pet wellness plans.
• •Medical, surgical and diagnostic services: Dental care, surgical treatment including laparoscopy, access to operating theatres, diagnostic imaging, internal medicine, emergency medicine and critical care, and BOAS assessment.
• •More specific clinics and support: Behaviour advice, a dermatology clinic, pet travel documentation (AHC and EHC), referrals, emergency and in-patient care, and end-of-life support.
• •Examples mentioned by owners: Reviews describe clear communication during a dog’s spay, help settling an anxious rescue dog, an appointment for a retriever after a fit, and compassionate support during a cat’s euthanasia visit. One recent reviewer also mentions a cat-only entrance.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

• •Helen: Mentioned by name for compassionate end-of-life support, including explaining options, supporting the family and giving them time to say goodbye.
• •Reception team and vets: Praised for being friendly, caring and clear in their communication, particularly during a dog’s spay and an urgent visit after a fit.
• •Team communication: The team is also described as responsive and helpful via the Pets App.

Reviews

Google rating: 5.0/5 from 16 reviews.

• •Reviews repeatedly describe the practice as clean, modern and newly built, with several owners commenting positively on the overall environment.
• •Staff are commonly praised as friendly, caring, professional and knowledgeable, with reviewers saying options were explained clearly and with empathy.
• •Recent service examples include communication during a spay, support for an anxious rescue dog, and a reassuring consultation for a dog that had suffered a fit.
• •End-of-life care stands out as a strong theme, with Helen specifically thanked for compassionate support during a cat’s euthanasia appointment.