Portland Vets – Vets in Crawley
Clinic Overview
- Recent reviews consistently describe the practice as clean, modern and newly built, with a calm feel and easy parking. - Owners often praise the team as caring, knowledgeable and unhurried, saying consultations feel thorough and options are explained clearly. - Several reviews mention cat-friendly features, especially the separate cat entrance, and positive experiences for senior or nervous cats.
Services
- •General and preventative care: Vet consultations and nurse clinics, vaccinations, parasite prevention, microchipping, neutering, repeat prescriptions and pet wellness plans.
- •Medical, surgical and diagnostic services: Dental care, surgical treatment including laparoscopy, access to operating theatres, diagnostic imaging, internal medicine, emergency medicine and critical care, and BOAS assessment.
- •Specialist clinics and additional support: Behaviour advice, a dermatology clinic, pet travel documentation (AHC and EHC), referrals, emergency and in-patient care, and end-of-life support.
- •Examples owners mention: Clear communication during a dog’s spay, help settling an anxious rescue dog, an urgent appointment for a retriever after a fit, a scan for a 19-year-old cat that was described as smooth and low-stress, and compassionate support during a cat’s euthanasia visit.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services.
People
- •Helen: Praised for compassionate end-of-life support, including explaining options, supporting the family and giving them time to say goodbye.
- •Nick and Aiden: Mentioned positively by name in recent feedback from an owner of a senior cat.
- •Reception team and vets: Frequently described as welcoming, caring, thorough and clear in their communication, including during urgent visits and surgical care.
- •Team communication: Owners also speak well of phone support and responsive help through the Pets App.
Reviews
Google rating: 5.0/5 from 65 reviews.
- •Recent reviews consistently describe the practice as clean, modern and newly built, with a calm feel and easy parking.
- •Owners often praise the team as caring, knowledgeable and unhurried, saying consultations feel thorough and options are explained clearly.
- •Several reviews mention cat-friendly features, especially the separate cat entrance, and positive experiences for senior or nervous cats.
- •Specific examples include support during a spay, an urgent visit after a fit, a smooth scan for an elderly cat, and compassionate end-of-life care.

