Bichon frise on striped chair

Companion Care (Crawley) Ltd T/A Vets4Pets

#6 Vet in Crawley, West Sussex

4.4
Corporate

Companion Care (Crawley) Ltd T/A Vets4Pets – Vets in Crawley

Updated January 2026
Corporate

Clinic Overview

Companion Care (Crawley) Ltd trades as Vets4Pets and states it is a locally owned practice. Based on its website service list and facilities, it appears set up for routine care plus in-house diagnostics and surgery, including orthopaedics and cardiology work-ups (e.g., ECG/echocardiography). Recent reviews describe both good clinical follow-through (including a post‑surgery follow-up call and being kept informed during care) and front-desk/communication problems (reports of rude reception and difficulty getting through by phone).

Services

Services and capabilities mentioned on the clinic website include

  • Surgery: soft tissue surgery, cruciate surgery, fracture repair, airway surgery, orthopaedics; general anaesthesia.
  • Diagnostics & monitoring: in-house laboratory (haematology, biochemistry, electrolytes), blood pressure monitoring, digital X‑ray, ultrasound, ECG, echocardiography, Tonopen (eye pressure testing).
  • Dentistry
  • Cardiology (listed specialty, plus ECG/echo)
  • Microchipping, medications, and written prescriptions on request
  • Nurse clinic, weight clinic, nutritional advice
  • Behaviourist (listed)
  • Bereavement support
  • Exotic and small-pet care: consultations for exotics; rabbit medicine/testing; small mammal medicine and surgery
  • Travel documentation: Animal Health Certificate / pet passport-related services (including Fit to Fly letters and rabies serology tests)

Out-of-hours emergency cover is stated as provided via Medivet Faygate.

Facilities mentioned include separate cat/dog waiting areas, separate wards (including isolation), an operating theatre with gaseous anaesthetic, oxygen chamber, and a hospital ward with custom-built kennels.

People

  • Sara (role not stated): mentioned in a recent review as being appreciated for keeping owners informed during care.
  • James (vet, per review): credited alongside “his team” for a dog’s surgery experience where the owner felt kept informed throughout, and the clinic followed up after surgery to check how the dog was doing.

Reviews

Google rating: 4.4 stars from 452 reviews. “”

  • Communication during treatment: multiple reviewers mention being kept informed while their pet was under care (including around surgery).
  • Aftercare follow-up: one review specifically notes a post-surgery check-in call from the practice.
  • Client service inconsistency: some reviewers report rude reception/unprofessional behaviour, while others describe staff as friendly and professional.
  • Phone access issues: one reviewer reports waiting 18 minutes without getting through on the phone.

Location

Pets at Home, County Oak Retail Park, Crawley, West Sussex RH11 7ST

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