Clinic Not Accepting Clients from VetsCompared
Medivet Northgate – Vets in Crawley
Clinic Overview
Medivet Northgate in Crawley is part of the Medivet group. The practice offers 15-minute consultations alongside routine pet care such as vaccinations, parasite treatment, microchipping and neutering, and it also offers laser treatment. Recent feedback is mixed overall: many reviewers praise the team’s kind, friendly and professional approach, while two 1-star reviews raise serious concerns about communication, decision-making and costs.
Services
- •Routine care and appointments: 15-minute consultations, vaccinations, parasite treatment, microchipping and neutering.
- •Additional treatment options: laser treatment is specifically listed.
- •Pets seen: cats, dogs and rabbits.
- •Other practical arrangements: safe disposal of unused medications, plus out-of-hours referral to a Medivet 24-hour practice with no charge for assessment by phone.
- •Examples mentioned by reviewers: care for both cats and dogs, including routine visits, investigations when pets became unwell, and general day-to-day support from the team.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services.
- •Out-of-hours consultation fee: £130
- •Out-of-hours phone assessment: no charge
Comments on value are mixed. Most recent positive reviews focus on care and service rather than price, while two 1-star reviews complain about costs, tests and feeling pressured without clear enough explanations.
People
- •Ivana — named in reviews, with one 5-star review calling her “amazing,” while one 1-star review is highly critical.
- •The wider team — reviewers regularly describe the staff as kind, helpful, friendly, compassionate, polite, thoughtful and professional.
Reviews
Google rating: 4.6/5 from 163 reviews.
- •Many recent reviewers describe the staff as kind, helpful and caring, with several short 5-star comments praising the overall service.
- •Positive feedback also mentions friendly, professional and efficient care, including one reviewer saying their dog “didn’t want to leave.”
- •A number of reviewers say their pets are well looked after, and one recent 5-star review specifically praises Ivana.
- •Two 1-star reviews raise serious concerns about cat care, including inconsistent assessment, poor communication, limited explanation of options, and feeling that costs were prioritised over care.
